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What To Consider When Choosing Business Broadband

For business broadband, there is no lack of options out there, from big telecommunications firms to small cable providers to discount start-ups. You will want the most reliable and quickest internet service your budget will permit. Connectivity is the basis of good business, and for quick access to suppliers and customers, high-speed access is crucial.

Yet today’s corporations can barely keep up with the boom in demand for expanded bandwidth in recent years. Employees now need the flexibility to operate practically 24/7 on various computers, in different locations, including connecting securely when working from home.

Because high-bandwidth applications such as HD video streaming and business apps are increasingly becoming the new business norm, in terms of new products and services, it is necessary to keep an eye on what service the major Internet Services Providers (ISPs) offer.

But with so many options, what do you choose when selecting the best Internet service provider in your area?

Stability & Speed

Most importantly, you need really reliable internet choice that works when you need it to. If you lose clients and revenue because of poor internet connectivity, it might damage your profits. Next to stability is speed, and the faster the connection you can get – the better. The more connections you require, the greater the bandwidth. Higher upload speeds are needed for certain applications, such as uploading large files on performing online backups. A fast internet connection also enables:

  • Increased productivity
  • Smoother online communications with customers and co-workers.
  • Effective hosting for websites, cloud services or business apps.
  • More real-time collaboration.
  • Quicker software updates
  • Easier home working

Choosing From Different Kinds Of Broadband


Fibre uses light to transfer data at unprecedented speeds over vast distances: “the speed of light.” These high speeds allow many users on your network to simultaneously download, upload, stream, and share files. At present, fibre is only accessible in some regions. There are normally two type of fibre broadband available, FTTC (Fibre to the Cabinet) where the fibre connection terminates at the nearest exchange box and then the final connexion to your premises is made with copper wiring. FTTP (Fibre to the premises) is even faster as fibre is used for the entire connection. FTTP is generally more expensive and is not available in all areas.


To provide quick download speeds, ADSL (Asymmetric Digital Subscriber Line) provides a secure Internet link over standard telephone lines. The speeds it offers are very reliable and consistent since ADSL utilises a dedicated line. It is widely available in all areas.

What To Consider

It is important to note that not all providers are equal when it comes to choosing your business internet provider. Look for a provider that supplies you with a full and efficient business broadband solution that will quickly and easily allow your employees to exchange information. Always consider the following:


What is the credibility of the supplier for stability? What do reviews from their current customer.


What is the planned upload and download speed? –When conducting high-bandwidth tasks, such as transferring large files or backing up your business-critical data to the cloud, higher upload speeds save you time and help to improve efficiency across your network. Whether the bandwidth you purchase is shared or dedicated to your company is another important consideration to make.

Customer Service/Support:

How easily would you get help if you encounter service outages or other issues with your company’s Internet? Does the provider give customer service online, by phone, and chat? How quick can they complete the installation?


Many ISPs offer discounts when you bundle their Internet service with their telephone and/or managed IT services. Some providers, at no extra cost, provide cybersecurity and online backup services. Check and see whether your prospective provider can give you a deal on any other services.

Terms and Conditions:

Do they have a service level agreement (SLA) which governs the maximum amount of uptime and what is the compensation if this is exceeded? Does a firm contract spell out exactly what services you’ll receive? Is a router provided, or do you have to buy it yourself and install it? If you cancel early, do you have to agree to a certain contract period with early termination fees? Choose an ISP that provides requirements that you are happy with and that explains exactly what you get.

To keep them connected to their clients and suppliers, small business owners need secure and fast Internet access. We hope this guide has given you a good overview of what to consider when choosing between different packages and providers.

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