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Things To Consider While Choosing A IT Service

Regardless of the field, when the time comes for your business to undertake a new project with a supplier, it is essential to study the options available to you in order to make the best choice for your business.

This activity should not be confused with startups: in the business structure, innolabs rely on the vast practical experience of companies accumulated over the years. Where a startup in pursuit of a dream (and another round of funding) can break away from reality and burn out along with the funds of investors, the laboratory maintains the speed and quality of development by relying on the resources of an already established company. When expert competencies are multiplied by the corporate culture of human resources, finance, and business process management, the highest return can be expected from SeroKell.

All IT leaders benefit from working in a laboratory of expert competencies. Such divisions are at HP, Xerox, IBM, Oracle, Microsoft and Google (and the latter has two of them at once – X and The Garage). As a rule, these are entire networks of laboratories, scattered across the key offices of companies around the world. In telecommunications, the format is no less in demand: Verizon, AT&T, T-Mobile and Vodafone have innolabs.

Banks and the financial sector are eagerly forming smart squads to address the challenges of improving the speed, quality, and security of transactions, and managing risks and investments. Visa, Wells Fargo, JP Morgan Chase, Citi and others on Wall Street rely heavily on lab work.

Designed using algorithms that look for comparable patterns across multiple data sets, it is also proving to be very effective in automating the quality inspection of products entering logistics centers. This makes it possible, for example, to isolate damaged products.

While all lines of products, services and solutions exist in the market, this is especially the case in the selection of your IT service provider, since IT can be an important factor in the operations and success of your business, grab a free consulting here.

Here are the 5 facets to study when selecting your (next) IT supplier.

  1. Expertise, experience and reputation

Whether it’s a large project, an IT outsourcing, or just a small troubleshooting project, you’ll want to make sure your vendor has the experience and expertise to bring your business from point A to point B. How long has the supplier been in business? What does his experience in the market look like?

Does he work with clients similar to you? Have you been referred to this provider by an acquaintance or a third party that you trust? Make sure you have these questions answered before making your choice as they will give you a good indication of the potential “fit” between your business and this future / new IT vendor.

  1. Range of services and solutions

It goes without saying that all companies have some degree of differences that set them apart. There is no less for IT services and solutions. Does the supplier you are considering offer a range of services and solutions that truly meet your needs? Do they have the necessary certifications to complete your project in the best possible way?

If you have multiple vendors to choose from, take the time to understand their practices, certifications and processes. There will certainly be differences in the ranges and levels of services and solutions that companies can deliver to you. Make sure you analyze the difference among the options in order to make an informed choice that will best meet your needs.

  1.  Quality of support

IT services, like other types of services, most often require customer service and technical service in the short, medium and long term. Ask questions about the standards of support that are offered by the different providers that you are considering. Do they have clear response times? What happens in the event of a breach?

Do the companies you speak with have the internal processes to meet your requirements and really support your business when the need arises? Of course, it is not easy to have a perfect answer until you know the reality, and “once is not customary” but by asking the right questions, you will be able to get a better idea and make a more informed decision by listening to the answers provided to you.

  1.  Management of customer accounts and partnership

In an industry that is constantly evolving and where proximity and support are crucial, a big decision factor should be around the management of the accounts receivable of your future supplier. Who will take care of you? Do you have several stakeholders at your disposal in the event of a problem? Are you doing business with a supplier who puts their interests first, or with a business partner whom you can trust for solutions adapted to your reality?

These are the points that you must identify in order to make the right decision, when it comes to an IT supplier, you are looking for a partner who can support you in making the right technological decisions, so that your company can benefit the most from its IT investments.

  1.  Value analysis

In all purchasing decisions and supplier selection there is a part devoted to the evaluation of the price. Does the price of the supplier you are evaluating reflect the value it will bring to you? Is it the cheapest or the most expensive? In the case of a more expensive supplier than a competitor, does it bring you more value than the competition? If so, the decision to invest a little more is probably worth the effort. If this is a trivial matter for you, the best financial offer can also tip the scales for you.

Make sure that you not only validate the price of a solution or service, but more importantly the value that is reflected by that price to your business. Do you have an offer that justifies its value? Can a larger investment get you a better return on your investment? It is probably this facet which, among the other decision criteria that you have evaluated, will allow you to choose the right IT service provider for your business.

Machine learning algorithms and the applications that run them are capable of quickly analyzing large and varied data sets. Enough to improve the accuracy of the demand forecast. One of the most difficult aspects of managing a supply chain is predicting future production demands.

The existing techniques range from classical statistical analysis techniques, including moving averages, to complex simulation modeling. Machine learning is proving to be very effective at taking into account factors that existing methods cannot track or quantify. Serokell IT applies knowledge of AI to moulds a solution for your business.

The manufacturing industry dominates all others in the volume of data it produces each year. And machine learning is proving invaluable for analyzing data from machines to determine which causal factors most influence their performance.


When it comes to selecting a new provider of IT services or solutions, make sure you understand the challenges you face and that you list and assess your decision criteria, specific to your specific business needs.

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